Privacy Policy

1. INTRODUCTION

Bhokto is a subscription‑based creator platform operated by Data State Ltd., a company incorporated under the laws of Bangladesh. This Privacy Policy applies to the Bhokto platform made available through the domain bhokto.com.bd, including any associated websites, applications, or services (the "Platform").

We are committed to protecting your privacy and processing personal data in a lawful, fair, and transparent manner in accordance with applicable laws of Bangladesh, including the Private Data Protection Ordinance, 2025. By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

2. INFORMATION WE COLLECT

We collect personal information that is necessary for operating the Platform, providing services, ensuring security, and complying with legal obligations.

Information you provide directly may include your name, email address, mobile number, date of birth, profile details, government‑issued identification documents (such as NID or passport) where required for verification, payout or payment information, account credentials, content you upload or share, communications with other users, and any information you submit when contacting customer support.

We also collect certain information automatically when you use the Platform, including IP address, device and browser information, operating system, access times, pages viewed, usage logs, cookies, and similar technologies.

Where permitted, we may receive information from third parties such as payment processors, mobile financial service providers, identity verification services, analytics providers, or publicly available sources.

3. LEGAL BASIS FOR PROCESSING

We process personal data where it is necessary to perform our contractual obligations to you, to comply with legal requirements, to protect the integrity and security of the Platform, and for legitimate business purposes consistent with the operation of a digital content platform. In certain cases, we rely on your consent, which may be withdrawn subject to legal and operational limitations.

We may use automated and manual processes to detect fraud, abuse, security threats, or violations of our Terms & Conditions.

4. HOW WE USE YOUR INFORMATION

We use personal information to create and manage user accounts, enable subscriptions and digital product purchases, process payments and payouts, verify identity, prevent fraud, provide customer support, communicate service‑related information, maintain records, improve Platform functionality, analyze usage trends, and enforce our Terms & Conditions.

Where permitted, we may also use information to send service updates, notifications, or promotional communications, which you may opt out of where applicable.

5. SHARING OF INFORMATION

We may share personal information with service providers who support Platform operations, including payment processors, mobile financial service providers, hosting providers, analytics services, communication tools, and identity verification partners. These parties are contractually required to safeguard information and use it only for authorized purposes.

Information may also be disclosed where required by law, court order, or lawful request from competent authorities, or where necessary to protect our rights, users, or Platform security. In the event of a merger, restructuring, or transfer of assets, personal data may be transferred subject to appropriate safeguards.

Publicly visible information may include creator profiles, published content, and usernames, depending on user settings and Platform functionality.

6. PAYMENTS, AML & COMPLIANCE

Payment‑related information is processed by licensed third‑party payment providers. We do not store complete card or bank details on our servers. Identity verification and transaction monitoring may be conducted to comply with legal, anti‑fraud, and risk‑management obligations. Certain records may be retained for minimum periods as required by law.

7. DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, compliance, security, and dispute‑resolution requirements. Some data may be retained for longer periods where required by law or to protect legal interests. Requests for deletion are subject to statutory retention obligations.

8. USER RIGHTS

Subject to applicable law, you may request access to your personal data, correction of inaccuracies, or deletion of data where legally permissible. You may also withdraw consent for certain processing activities, noting that this may affect your ability to use parts of the Platform. Requests may be made through the contact channels provided on the Platform.

9. COOKIES AND TRACKING

We use cookies and similar technologies to operate the Platform, improve functionality, analyze usage, and enhance security. You may control cookie preferences through your browser settings, although disabling cookies may affect certain features.

10. DATA SECURITY

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. However, no system is entirely secure, and users are responsible for safeguarding their account credentials.

11. CHILDREN'S PRIVACY

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is identified, appropriate steps will be taken to remove it.

12. DATA TRANSFERS

Personal data may be processed or stored outside Bangladesh where our service providers operate. Appropriate safeguards are applied to protect such data in accordance with applicable law.

13. THIRD‑PARTY SERVICES

The Platform may contain links to third‑party services. We are not responsible for their privacy practices and encourage users to review their policies separately.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be communicated through the Platform, and continued use of the Platform constitutes acceptance of the updated policy.

15. USER RESPONSIBILITIES AND DATA ACCURACY

To the extent permitted by applicable law, Bhokto shall not be liable for any loss, damage, or claim arising from inaccurate, incomplete, or misleading personal information provided by a User, from unauthorized access resulting from a User's failure to safeguard account credentials, or from actions taken in good faith to comply with legal, regulatory, or security obligations. Users remain responsible for ensuring that the information they provide is lawful, accurate, and up to date.

16. GOVERNING LAW

This Privacy Policy is governed by the laws of Bangladesh, and the courts of Dhaka shall have exclusive jurisdiction.

17. CONTACT INFORMATION

For any questions, requests, or concerns regarding this Privacy Policy, you may contact Data State Ltd. through the contact details provided on bhokto.com.bd.

18. ACKNOWLEDGEMENT

By using the Platform, you acknowledge that you have read and understood this Privacy Policy.